Telemarketing News & Articles|Sunday, May 19, 2013
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Voice Coaching

Telemarketers Talk Too Much

A new study found that using your voice all day while working in a stressful  telemarketing job (read boiler room) will lead to more frequent sick days (due to voice ailments). Chalk another one up to the “well, duh” category. The recommended solutions: Use warm-up vocal exercises Limit background noise Encourage staff to drink plenty of Full Article

Running With The Winner

Having just acquired a software tool for advanced split testing of marketing messages, I was pretty excited when a new client came on board that seemed unsure which of ...Full Article

Rate Of Speech

Have you ever talked to someone who’s rate of speech was so fast you found yourself struggling to understand him? Have you ever wondered if the person you were ...Full Article

Timing And Emphasis

You have heard the expression, “it isn’t what you said, it’s how you said it.” In telemarketing, how you deliver your script is one of the few things that ...Full Article