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Yahoo Outbound Telemarketing Buyers Guide

The Yahoo Outbound Telemarketing Buyer’s Guide isn’t bad. It’s just that it’s stuffed so full of fluff and SEO-oriented sentences and formatting, that it can be a little frustrating to get through. You can check it here. Anyway, to spare you the pain, I went ahead and created the Cliff Notes version for you: Types Full Article

Telemarketing – To Outsource Or Not To Outsource

Although the English was a little painful to read (outsourced content writing, anyone?), someone looking for a call center might find the following (extracted) checklist handy: Call center agents ...Full Article

Philippines Call Centers Ripped Off By Indian Scam Artists

The call center business is a powerful driving force behind the Indian and Philippines economies. It isn’t totally surprising that scam artists are plying their trade in this burgeoning ...Full Article

Outsourcing Telemarketing To The Philippines – 2011

In a previous post, I wrote about my experiences working with small Philippines call centers. While everything I said remains true- I’ve since learned more about the call center ...Full Article

How Much Does A B2B Telemarketing Lead Cost These Days?

A poll on LinkedIn asking just that question got 500+ responses. Here are the results (note, the amounts are in British Pounds): While revelatory in itself, segmentation always yields ...Full Article

Outsourcing Telemarketing To The Philippines

Of the three main far-shore outsourcing options, Ireland-India-Philippines, I get asked most about services in the Philippines since they offer the best combination of low rates and intelligible English. ...Full Article