Telemarketing Law

Telemarketing Sales Rule Updated

Telemarketing Sales Rule Updated

In case you weren’t aware, the Federal Trade Commission maintains a document of legal does and don’t at https://www.ftc.gov/tips-advice/business-center/guidance/complying-telemarketing-sales-rule. As of June 13, 2016, it is no longer legal for call centers to accept payments from consumers by remotely-created checks, remotely-created payment orders, cash-to-cash transfers, and cash reload mechanisms. So, if use any of these for […]

Complying with the Telemarketing Sales Rule

Complying with the Telemarketing Sales Rule

Introduction The Amended TSR at a Glance Charities and For-Profit Telemarketers Calling on Their Behalf Who Must Comply with the Amended TSR? Exemptions to the Amended TSR Some Types of Businesses and Individuals Coverage of the Business of Insurance is Limited Some Types of Calls Exemptions Explained Unsolicited Calls from Consumers Most Calls in Response […]

A Basic Guide to Surety Bonds for Telemarketers

A Basic Guide to Surety Bonds for Telemarketers

If you work in the telemarketing industry, you probably have to jump though quite a few hoops to remain in compliance with industry regulations. Without an understanding of surety bonds, you might consider them to be just another one of those inconvenient, time-consuming hoops. However, if you know the purpose behind these risk-mitigation tools ahead […]

Business To Business Telemarketing Fraud

Let’s face it; telemarketing has a bad name. Every time it makes inroads to respectability in the business-to-business world, another headline hits the wires about some shyster bilking consumers for millions of dollars with a business-to-consumer telemarketing scam. Whenever I explain to someone what I do, I always make sure to highlight the business-to-business aspect- […]

When a Scam Is a Phone Call Away

When a Scam Is a Phone Call Away

Letters from Beni Dakar, Jan Bone, Mindy A Bockstein and Nancy Brenner respond to May 20 article about telemarketing scams directed at elderly; Bockstein, executive director of New York State Consumer Protection Board, holds that consumers, particularly elderly, need protection from scam artists who purchase ‘sucker lists’ from list brokers; suggests legislation modeled on ‘do not call’ telemarketing law; drawing