2 Responses

  1. Zemi Neposes
    Zemi Neposes at | | Reply

    Great article, i mean it. The way you advise about such an important subject is so practical. I mean, the ways of psychology are strange, but why not use them wisely. Active listening is great way to do it.

  2. Neil Brzozowski
    Neil Brzozowski at | | Reply

    I can’t believe it!!! This works. Not only in telemarketing business but in real life things. I have used it so many times but i didn’t know about it. And i was making so many mistakes, leaving me wondering: What i did wrong?

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